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I tried to print a list of my students from T-Square from the Site Info page and I couldn't get a complete list to print.

The best way to print a complete list of your students is to go to the "Roster" view in the course "Gradebook" and either print that view or export the gradebook and load it into a spreadsheet application (like Excel). You can then manipulate it to suit your needs and print it from there. Also note that you can always download a class roster from OSCAR or AFACTS.

I saw or read about tool XYZ, but it doesn't appear in my left-hand menu bar. How can I add that tool to my worksite?

All available tools can be added to your course with one of two methods. The first method is to go into the "Site Info" tool, select "Edit Tools", then check the tool(s) you want to add. Then, scroll to the bottom of the screen and select the "Continue" button. The second way to add new tools is to go into the "Site Info" tool, select "Page Order", then select the "Add page(s) to your site" link that appears to the right of the list of existing tools already in your site. Once you select that link you will see a list of additional tools that you can add - simply drag any of them into your current tool list and that tool will appear where you drop it.

I have access to another instructor's course worksite. I was able to take resources from the site and add them to mine, but there are items that are part of the menu on the left side of the site that I'd like to add as resources to my site, and I couldn't see how to do that.

In many cases, a resource that is not a standard T-Square tool may simply be a web link to an outside website. If you do not have instructor or designer access to the other worksite, it may be easiest to just ask someone who does have that access to send you a copy of the URL for that resource.

I inadvertently got rid of the "Site Info" button, and now I can't access any of the administrative features. Can you help me get this tool back?

You should no longer be able to remove the "Site Info" tool from any worksite. However, if somehow this happens, you can still get it back very easily. Simply go to your "My Workspace" area and select the "Worksite Setup" tool. Find the worksite you need to fix in the list and check the box to the left of the worksite's name. Select the "Edit" link at the top of the screen and you will be taken to a page that is the equivilent of the "Site Info" page for that worksite. From here, you can select the "Edit Tools" option and re-enable the "Site Info" tool. Be sure to select "Continue" at the bottom of this page to save your changes.

A student dropped my class but is still listed in my T-Square course worksite. The student is concerned that this is a problem, and I would like to remove the student from my course since s/he is no longer a part of my course.

Enrollments for official Georgia Tech courses on T-Square is tied directly to Banner/OSCAR, but every now and then that syncronization can get out-of-sync. However, OSCAR is the authoritative sytstem, and if the student sees in OSCAR that s/he is recorded as having withdrawn from your course, there is nothing for the student to worry about. If you would still like to have the student removed from your course worksite, simply contact T-Square support, provide the GT Account Username of the student and the ID of your course and we will make sure that the student is removed from your worksite.

Is there process in place to automatically add a "technical support" person to all course worksites for a particular department?

At the moment there is not a means for automatically adding a support person into every course for a department. However, contact cetlhelp@cetl.gatech.edu for assistance in accomplishing this goal until a more automated method can be devised. Note that any instructor can go to the "Add Participants" page in the "Site Info" tool in one of their worksites and add someone as either a "Head TA" or an "Instructional Designer".

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